Regulations of the SteelBlue online store
The terms used in the Regulations mean:
1. Customer - a natural person, legal person or organizational unit that is not a legal person, the specific provisions of which grant legal capacity, which places an Order within the Store;
2. Civil Code - the Act of 23 April 1964 (Journal of Laws No. 16, item 93, as amended);
3. Regulations - these Regulations for the provision of electronic services as part of the SteelBlue online store;
4. Online Store (Store) - the website available at www.steelblue.pl, through which the Customer may, in particular, place Orders;
5. Goods - products presented in the Online Store;
6. Sales contract - a contract for the sale of Goods within the meaning of the Civil Code, concluded between SteelBlue Aleksandra Pochroń and the Customer, concluded using the Store's website;
7. Consumer Rights Act - the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827);
8. Act on the provision of electronic services - the Act of 18 July 2002 on the provision of electronic services (Journal of Laws No. 144, item 1204 as amended);
9. Order - Customer's declaration of intent, aimed directly at the conclusion of the Sales Agreement, specifying in particular the type and quantity of the Goods.
II. General provisions
2.1. These Regulations define the rules for using the online store available at www.steelblue.pl.
2.2. These Regulations are the regulations referred to in Art. 8 of the Act on the provision of electronic services.
2.3. The online store, operating at www.steelblue.pl, is run by Aleksandra Pochroń running a business under the name SteelBlue Aleksandra Pochroń registered in the Central Register and Information on Economic Activity (CEIDG), NIP 8262208763, REGON: 386287130, run by the minister competent for economic affairs. Business address: Chmielna 2 lok. 31, 00-020 Warsaw.
2.4. These Regulations define in particular:
a) the rules for registering and using the account as part of the online store;
b) the terms and conditions for making electronic reservations of products available as part of the online store;
c) the terms and conditions for submitting Orders by electronic means as part of the online store;
d) rules for concluding Sales Agreements with the use of services provided as part of the Online Store.
2.5. Using the online store is possible provided that the ICT system used by the customer meets the following minimum technical requirements:
c) minimum screen resolution of 1024 x 768 pixels.
2.6. In order to use the online store, the customer should obtain access to a computer station or terminal device with Internet access.
2.7. In accordance with applicable law, SteelBlue Aleksandra Pochroń reserves the right to limit the provision of services via the Online Store to people who have reached the age of 18. In this case, potential customers will be notified of the above.
2.8. Customers can access these Regulations at any time via the link on the home page of www.steelblue.pl and download it and print it out.
2.9. Information about the Goods provided on the Store's websites, in particular their descriptions, technical and performance parameters and prices, constitute an invitation to conclude a contract, within the meaning of art. 71 of the Civil Code.
III. Rules for using the Online Store
3.1. The condition to start using the Online Store is registration under it.
3.2. Registration takes place by completing and accepting the registration form, available on one of the Store's websites.
3.3. The condition for registration is to agree to the content of the Regulations and to provide personal data marked as mandatory.
3.4. SteelBlue Aleksandra Pochroń may deprive the Customer of the right to use the Online Store, and may limit his access to some or all of the Online Store's resources, with immediate effect, in the event of a breach by the Customer of the Regulations, in particular when the Customer:
a) during registration in the online store, he provided untrue, inaccurate or out-of-date data, misleading or violating the rights of third parties,
b) has infringed the personal rights of third parties via the online store, in particular the personal rights of other customers of the online store,
c) engages in other behaviors that will be recognized by SteelBlue Aleksandra Pochroń as inconsistent with applicable law or general principles of using the Internet or harming the good name of SteelBlue Aleksandra Pochroń.
3.5. A person who has been deprived of the right to use the online store may not re-register without the prior consent of SteelBlue Aleksandra Pochroń.
3.6. In order to ensure the security of the transmission of messages and data in connection with the services provided on the Website, the Online Store takes technical and organizational measures appropriate to the degree of threat to the security of the services provided, in particular measures to prevent the acquisition and modification of personal data sent on the Internet by unauthorized persons.
3.7. The customer is obliged in particular to:
a) not to provide or transmit content prohibited by law, e.g. content that promotes violence, is defamatory or violates personal rights and other rights of third parties,
b) use the Online Store in a way that does not interfere with its functioning, in particular through the use of specific software or devices,
c) not taking actions such as: sending or posting unsolicited commercial information (spam) as part of the Online Store,
d) use the Online Store in a way that is not inconvenient for other customers and for SteelBlue Aleksandra Pochroń,
e) to use any content contained in the Online Store only for personal use,
f) use the Online Store in a manner consistent with the provisions of the law in force in the territory of the Republic of Poland, the provisions of the Regulations, as well as the general principles of using the Internet.
IV. Procedure for concluding a Sales Agreement
4.1. In order to conclude a Sales Agreement via the Online Store, go to the website www.steelblue.pl, select products, taking further technical steps based on the messages displayed to the Customer and information available on the website.
4.2. The selection of the ordered goods by the customer is made by adding them to the basket.
4.3. When placing an Order - until the "Order" button is pressed - the Customer can modify the entered data and the selection of the Goods. To do this, follow the displayed messages and information available on the website.
4.4. After the Customer using the Online Store provides all the necessary data, a summary of the placed Order will be displayed. The summary of the placed Order will contain information on:
a) the subject of the contract,
b) unit and total price of the ordered products or services, including delivery costs and additional costs (if any),
c) selected payment method,
d) chosen method of delivery.
4.5. In order to send an Order, it is necessary to accept the content of the Regulations, provide personal data marked as mandatory and press the "Confirm purchase" button.
4.6. Sending the Order by the Customer is a declaration of will to conclude a Sales Agreement with SteelBlue Aleksandra Pochroń, in accordance with the Regulations.
4.7. After placing the Order, the Customer receives an e-mail entitled "Order Confirmation" containing the final confirmation of all essential elements of the Order.
4.8. The contract is considered concluded with the moment the Customer receives the e-mail referred to above.
4.9. The sales contract is concluded in Polish, with the content in accordance with the Regulations.
5.1. A list of the countries to which we deliver our goods can be found on the delivery information page . The delivery takes place to the address indicated by the Customer when placing the Order.
5.2. The ordered goods are delivered by post or courier. Delivery costs are listed at www.steelblue.pl/pl/content/1-dostawa . In addition, the delivery costs will be indicated at the time of placing the Order.
5.3. The delivery date depends on the chosen form of delivery. Information on shipment delivery times can be found on the carriers' websites.
5.4. Customers can access these Regulations at any time via the link on the home page of www.steelblue.pl and download it and print it out.
5.5. Consolidation, security, disclosure and confirmation to the Customer of the essential provisions of the Agreement for the sale of Goods takes place by sending the Customer to the e-mail address provided and by attaching a document confirming the purchase to the shipment containing the Goods.
VI. Prices and payment methods
6.1. The prices of the Goods are given in Polish zlotys and include all components, including VAT (including the rate), customs duties and all other components.
6.2. The customer has the option to pay the price:
a) by bank transfer to the bank account number,
b) payment in the PayU SA system,
c) payment in the Przelewy24 system,
d) payment in the paynow system.
e) payment by Visa, MasterCard (the credit card is charged at the time of ordering),
f) upon receipt,
g) deferred payment (7 days) - only for schools, budget units and state institutions,
h) payment in the PayPal system,
i) payment in the Revolut system.
VII. The right to withdraw from the contract
Withdrawal from the contract (returns) in relations with CUSTOMERS who are CONSUMERS:
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). The information should be sent to the following address: SteelBlue Aleksandra Pochroń, Chmielna 2 lok. 31, 00-020 Warsaw or by e-mail to the following address: email@example.com.
In order to meet the deadline to withdraw from the contract, it is enough for you to send information regarding the exercise of your right to withdraw from the contract before the deadline to withdraw from the contract.
Withdrawal from the contract (returns) in relations with CUSTOMERS who are not CONSUMERS (applies to entrepreneurs and institutions):
Regulations concerning the principles of warranty for defects and quality guarantee in contracts with entrepreneurs are adopted directly in the wording adopted in the Civil Code, Articles 556-581.
Consequences of withdrawal from the contract
In the event of withdrawal from this contract, we will refund all payments received from you, including the costs of delivering the goods (except for additional costs resulting from the method of delivery chosen by you other than the cheapest standard delivery method offered by us), immediately, and in any case no later than 14 days from the date on which we were informed about your decision to exercise the right to withdraw from this contract. We will refund the payment using the same payment methods that you used in the original transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of this reimbursement. We may withhold the reimbursement until we receive the item or until proof of its return is provided to us, whichever occurs first.
Please send back or give us the item to the following address: SteelBlue Aleksandra Pochroń, Chmielna 2 lok. 31, 00-020 Warsaw, immediately, and in any case not later than 14 days from the date on which you informed us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only responsible for reducing the value of the item resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the item.
VIII. Complaints about the Goods
8.1. SteelBlue Aleksandra Pochroń as the seller is liable to the Customer who is a consumer within the meaning of Art. 22  of the Civil Code, under the warranty for defects to the extent specified in the Civil Code.
8.2. Complaints arising from the violation of the Customer's rights guaranteed by law or under these Regulations should be addressed to firstname.lastname@example.org. SteelBlue Aleksandra Pochroń undertakes to consider each complaint within 14 days, and if it was not possible, to inform the customer during this period when the complaint will be considered.
IX. Complaints regarding the provision of electronic services
9.1. SteelBlue Aleksandra Pochroń takes steps to ensure that the Store operates properly, to the extent that results from the current technical knowledge and undertakes to remove any irregularities reported by customers within a reasonable time.
9.2. The customer is obliged to immediately notify SteelBlue Aleksandra Pochroń of any irregularities or interruptions in the functioning of the Online Store website.
9.3. Irregularities related to the functioning of the Store may be reported by the Customer in writing to the following address: Chmielna 2 lok. 31, 00-020 Warsaw or by e-mail to the following address: email@example.com.
9.4. In the complaint, the Customer should provide his name and surname, correspondence address, type and date of irregularities related to the functioning of the Store.
9.5. SteelBlue Aleksandra Pochroń undertakes to consider each complaint within 14 days, and if it was not possible, to inform the customer during this period when the complaint will be considered.
X. Final Provisions
10.1. Settlement of any disputes arising between SteelBlue Aleksandra Pochroń and the customer who is a consumer within the meaning of art. 22  of the Civil Code, is subject to the competent courts in accordance with the relevant provisions of the Code of Civil Procedure.
10.2. Settlement of any disputes arising between SteelBlue Aleksandra Pochroń and the customer who is not a consumer within the meaning of art. 22  of the Civil Code of the Civil Code, is subject to the court having jurisdiction over the seat of SteelBlue Aleksandra Pochroń.
10.3. In matters not covered by these Regulations, the provisions of the Civil Code, the provisions of the Act on the provision of electronic services and other relevant provisions of Polish law shall apply.